Information regarding “Specified Commercial Transactions Act”

Sales Agent Marusho Rice Vinegar Manufacturer & Co
Chief Executive Officer Company Representative, Ms. Kazuko Kosaka
Address 271 Temma, Nachikatsuura-cho, Higashimuro-gun, Wakayama 649-5331
Contact Information Tel: +81-735-52-0038
FAX: +81-735-52-6551
E-mail: support@marusho-vinegar.jp
Charges to be incurred other than merchandise cost: Tax, shipping, cash on delivery fee.
Sales Quantity: As long as the stock lasts.
A sold-out item should be announced on the HP.
Delivery It normally takes 2 to 3 days before shipping your order. During the busy season, it may take up to 1 week to prepare shipping. We recommend to place your order in well advance.
Payment method Cash on delivery (we do not accept the payment by credit card, bank and postal transfer)
Shipping fees The cost of shipping varies depending on the volume and the destination.
Please check the details here.
Return policy Customers’ own reason
due to the nature of the product, please kindly acknowledge that we do not accept the product return out of customers’ requirements.

Default return
Although we do our best to provide the correct order as well as defect-free products, should you find anything wrong with your order, please return to us within 7 days from the reception. We will make a swift replacement. Please make sure to notify us of return by call or fax in advance.

Specified Commercial Transactions Act
Souce: https://www.no-trouble.caa.go.jp/foreignlanguage/english/