Privacy policy

This “Privacy Policy” describes the privacy practices of Marusho Rice Vinegar Manufacturer & Co (“we,” “us” and “our”) in connection with the website, located at marusho-vinegar.jp (the “Site”) and online and offline services available to individuals with respect to their information. It is our utmost commitment to handle, maintain and manage individual information with due diligence and care to protect their privacy.

●Purpose of individual data collection and use●

• １）Collection: we may collect data when an individual customer placing an order, registering for gifts, answering to a questionnaire, participating in an event or registering for our mail magazine through our website.
• ２）Details: in order for us to determine the service required by an individual customer, we ask for the name, postal code, address and telephone number, in addition to the email address and birth date depending on the service requirements. You may opt out to provide certain information, however you may not be able to receive the service requested for.
• ３）Purpose of use: we use individual customer’s information in order to send orders, notifications (new products, services, etc.), offered services as well as whenever any occasion arises that we need to contact them.
• ４）Third party data sharing: we will never collect and use individual information without prior consent, even with which the use of information will be limited only to provide the service required. We will also never disclose or share individual information with a third party, except when a prior consent is received, or certain law requires us to do so.

●Security Protocol●

Individual information in our possession is very well secured. An attempt of fraudulent access to or theft and loss of individual information is strictly monitored and controlled by the company security protocol including a fire wall. We provide an on-going staff education program so that each employee follows the security protocol. We are committed to keep providing the highest security thus monitoring the system regularly.

●Web site use information●

Our website uses an encryption-based Internet security protocol called SSL(Secure Sockets Layer). When you visit or use our website, the site uses its cookies to differentiate you from other users. Cookies, in conjunction with our web server’s log files, allow us to analyze the volume of visitors and preferences i.e. which parts of the site are most visited, etc. This helps us gather feedback in order to constantly improve our website and better serve our customers. Cookies do not allow us to gather any personal information about you, however you can receive a warning and disable cookies. Please be aware that, when cookies are disabled, a certain function on the website may not function.

●Due diligence protocol ●

We are committed to practice our due diligence to secure the highest privacy protocol. We monitor and govern our corporate compliance regularly and offer a job training to keep every employee well equipped with the protocol. Any question you may have on our privacy policy, please contact us as indicated below. Kindly be reminded that we will ask your personal identification to handle your enquiry.

Contact:
Tel +81-735（52）0038

Marusho Rice Vinegar Manufacturer & Co
271 Temma, Nachikatsuura-cho, Higashimuro-gun, Wakayama 649-5331, Japan